Mental
health
support
makes a
difference
HeadSmart delivers integrated, person-centred mental health care and positive behaviour support services. We empower individuals and their networks to navigate complex mental health needs - guiding you toward sustainable recovery, independence, enhanced quality of life, and long-term wellbeing.
At HeadSmart, we understand that seeking support for your mental health can feel daunting. That is why we are dedicated to creating a safe, welcoming, and judgment-free space for you. Our ultimate goal is to foster healing, personal growth, and true empowerment in the lives of every individual and family we serve.
HeadSmart delivers integrated, person-centred mental health care and positive behaviour support services. We empower individuals and their networks to navigate complex mental health needs - guiding you toward sustainable recovery, independence, enhanced quality of life, and long-term wellbeing.
At HeadSmart, we understand that seeking support for your mental health can feel daunting. That is why we are dedicated to creating a safe, welcoming, and judgment-free space for you. Our ultimate goal is to foster healing, personal growth, and true empowerment in the lives of every individual and family we serve.
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How we help
Expert Mental Health & Behaviour Support in MelbourneHeadSmart delivers high-quality mental health care across Melbourne, Victoria. We support individuals facing complex mental health conditions, substance use concerns, relationship challenges, and difficult life circumstances. Because mental health is essential to overall well-being, our focus is always on delivering exceptional, evidence-based care.
A Collaborative Approach to RecoveryTrue healing rarely happens in isolation. We work closely with families and support networks to build collaborative care plans. HeadSmart helps families understand their loved one's lived experience, offering deep insights into behaviours and practical strategies to respond effectively. Our commitment to clinical excellence drives a diverse range of flexible services
A Collaborative Approach to RecoveryTrue healing rarely happens in isolation. We work closely with families and support networks to build collaborative care plans. HeadSmart helps families understand their loved one's lived experience, offering deep insights into behaviours and practical strategies to respond effectively. Our commitment to clinical excellence drives a diverse range of flexible services
What is Positive Behaviour Support?
Positive Behaviour Support is an evidence-based, human rights-focused framework designed to understand and address behaviours of concern. Rather than simply trying to stop a behaviour, PBS focuses on safeguarding a person's autonomy, strengthening their relationships and directly improving their overall quality of life. In the Australian NDIS context, PBS is a specialised intervention for individuals whose behaviour may pose a threat to themselves or others, or significantly impact their daily life. At HeadSmart, we take a curious, collaborative approach to understanding challenging behaviour. We look past the behaviour itself to discover what it is communicating or achieving for the individual, asking what needs to change so that they may have better options.
Vanessa Robertson is a highly qualified Mental Health Nurse (AHPRA registered and ACMHN credentialed) and Registered Behaviour Support Practitioner, holding a Master’s Degree in Mental Health Nursing.
Throughout her distinguished career, Vanessa has held senior clinical roles at leading Victorian institutions, including Alfred Health, Forensicare, St Vincent’s, Monash Health, and Peninsula Health.
She brings deep expertise across adolescent and adult psychiatry, forensic mental health, substance use, and complex psychosocial support. Grounded in trauma-informed, strengths-based, and recovery-oriented frameworks, Vanessa seamlessly combines her dual specialties:
As a Credentialed Mental Health Nurse: She delivers compassionate clinical interventions and holistic psychosocial care, collaborating closely with clients, families, and support networks to navigate complex mental health conditions. As a Behaviour Support Practitioner: She designs evidence-based, functional Positive Behaviour Support (PBS) plans that protect human rights, eliminate restrictive practices, and empower individuals to live fulfilling, independent lives.
Throughout her distinguished career, Vanessa has held senior clinical roles at leading Victorian institutions, including Alfred Health, Forensicare, St Vincent’s, Monash Health, and Peninsula Health.
She brings deep expertise across adolescent and adult psychiatry, forensic mental health, substance use, and complex psychosocial support. Grounded in trauma-informed, strengths-based, and recovery-oriented frameworks, Vanessa seamlessly combines her dual specialties:
As a Credentialed Mental Health Nurse: She delivers compassionate clinical interventions and holistic psychosocial care, collaborating closely with clients, families, and support networks to navigate complex mental health conditions. As a Behaviour Support Practitioner: She designs evidence-based, functional Positive Behaviour Support (PBS) plans that protect human rights, eliminate restrictive practices, and empower individuals to live fulfilling, independent lives.
Serious & Enduring Mental Illness (SMI): Specialized therapeutic care for complex conditions including schizophrenia, schizoaffective disorder, and bipolar disorder.
Dual Diagnosis (Mental Health & Substance Use): Integrated clinical support for individuals managing concurrent mental health conditions and substance use issues.
Trauma-Informed Recovery: Deep, trauma-sensitive counselling focused on nervous system regulation, safety, and long-term healing.
Dual Diagnosis (Mental Health & Substance Use): Integrated clinical support for individuals managing concurrent mental health conditions and substance use issues.
Trauma-Informed Recovery: Deep, trauma-sensitive counselling focused on nervous system regulation, safety, and long-term healing.
